The Facebook acquired popular messaging platform WhatsApp, has one billion users globally and is one of the most popular mediums of instant messaging in India. Facebook in India has over 200 million users and the firm last week informed the government that about 335 people’s data was compromised because of the Facebook data leak case. In this aftermath of Facebook data leak case, WhatsApp has come under attack from critics.
The most popular messaging service, WhatsApp launched digital payments service for some of its users in February. Based on the Unified Payments Interface (UPI) platform, WhatsApp is soon to extend the service to all users in India. Now, WhatsApp said it may share users’ digital payments data with its parent company Facebook, at a time when Facebook is dealing with questions about how it uses customer data.
According to a circular by the National Payments Council of India (NPCI), the body that oversees the UPI platform, the banks associated with third-party payment apps like WhatsApp and PhonePe need to get exclusive permission from NPCI before they share customer data. However, WhatsApp rivals Paytm and Flipkart-owned PhonePe, too, have privacy policies that state that these companies may share customer data.